Orders ship from Hawthorne California, within 4-7 business days in which the order was placed. ** During holiday season, ship date may be delayed **
FOR USA customers: All orders receive free USPS Ground shipping. For an additional charge, customers may choose FEDEX delivery.
FOR CANADA customers: All orders ship Canada Postal Service without a tracking number. During holiday Christmas and New Years, transit time 4-10 weeks.
Please email email@example.com so we may add you to waiting list and advise once available.
Orders ship from Hawthorne California within 3-10 business days in which the order was placed. Due to holiday rush (November - January) ship date may vary.
FOR CUSTOMERS IN THE UNITED STATES: All orders include free shipping via USPS with tracking number. You will receive tracking via email once label has been generated. Be advised due to COVID US Postal Service is experiencing delays.
FOR CUSTOMERS IN CANADA: All orders ship via Canada Postal Service without a tracking number. Transit time is 4-10 weeks - depending on location. Be advised due to COVID, CANADA Postal Service is experiencing delays. SHIP AT YOUR OWN RISK
You may return your product within 10-Days of receiving it. After the 10-Day window, all purchases are final.
If you would like to return a part:
Must call us for an RMA (return merchandise authorization) number. Toll Free (877) 450-5152 ext 3702 or email firstname.lastname@example.org
IMPORTANT NOTICE: To return your order/item and receive a full refund the items must be in an unused condition, with original box and with all toys intact.
Bruder Toy Parts does not refund any shipping costs and does not cover return shipping costs other than for manufacture error items, damaged items or incorrectly sent items, all other returns and their costs incurred must be covered by the customer.