Shipping Policy

Orders ship from Hawthorne California, within 1-2 business days in which the order was placed.


FOR USA customers: All orders receive free USPS Ground shipping. For an additional charge, customers may choose FEDEX delivery.

FOR CANADA customers: All orders ship Canada Postal Service without a tracking number.

United States and Canada only

For all other regions, please visit our international website to locate a Bruder distributor in your country.

Orders ship from Hawthorne California, within 1-2 business days in which the order was placed.

US Customers: Transit time depends on ship to location. Please allow 1-8 business days for order to receive. You may track your order for estimated time in arrival.

Canada Customers:
All orders ship via Canada postal service without a tracking number. Transit time is 6-8 weeks. Be advised due to COVID, CANADA Postal Service is experiencing delays.

Return Policy

You may return your product within 10-Days of receiving it. After the 10-Day window, all purchases become final.

If you would like to return a part:

Must call us for an RMA (return merchandise authorization) number. Toll Free (877) 450-5152 ext 3702 or email bruderparts@brudertoys.com

IMPORTANT NOTICE: To return your order/item and receive a full refund the items must be in an unused condition, with original box and with all toys intact.

Bruder Toy Parts does not refund any shipping costs and does not cover return shipping costs other than for manufacture error items, damaged items or incorrectly sent items, all other returns and their costs incurred must be covered by the customer.

Catalogs

To request a catalog: Click on the linked words, which will appear italicized, to request a Bruder Toys Catalog!

To view or download the PDF version of the current Bruder 2021 catalog click the italicized words. Discover Our Catalog!